How does
it work?
We plan to pay forward 100% of the profits made through our merch to fund memberships for those who couldn’t otherwise afford it.
From more energy to better digestion and every great night’s sleep in between, we hope you’ve experienced first-hand the benefits of ZOE.
Having proved its effectiveness in our 2023 randomised control study, we want to improve the health of more people — millions, in fact — with our personalised approach to nutrition.
While some of our ZOE resources are free, like our Science and Nutrition podcast or the Gut Health Guide, our membership comes at a cost.
Our goal for the ZOE Merch Store is to remove that barrier. We plan to partner with healthcare professionals and NHS groups who can distribute ZOE. That means we can help more people on their journey to better health, whatever their circumstances.
FAQ
I am an NHS Healthcare Professional. How can I get involved?
If you’re an NHS Health Professional interested in providing ZOE to your patients for free, please complete this form.
How does your apparel fit?
Our sizing is unisex. For a more tailored fit, we recommend that you size down.
Where do you ship?
We currently ship to the United Kingdom.
We'll be working with our vendors to expand our operations so that we can bring ZOE swag to more countries in the future. Thank you for understanding - please stay tuned for updates!
When will I get my order?
Your order will ship within 3 business days. You can expect your order to arrive within 7 days after shipment.
Can I edit or cancel my order once it’s placed?
You are unable to edit your order once placed, but if you would like to cancel it before it has shipped, please contact zoemerchstore@joinzoe.com.
Do you accept returns?
We accept returns for items within 14 days of being received. We are are unable to edit your order once placed. If you would like to cancel your order and replace it with a new one before it has shipped, please contact zoemerchstore@joinzoe.com.
What if my package never came?
Reach out to zoemerchstore@joinzoe.com if you place an order and don’t receive your order within 14 business days of completing purchase.
How do I contact support?
You can contact support by e-mailing zoemerchstore@joinzoe.com.
What is ZOE?
We’re the gut health experts helping you to transform your health with our personalised approach to nutrition.
Join over 120,000 members who have mastered a new way of eating, starting with our at-home test kit.